A Guide to Outsourcing the Source-to-Pay (S2P) Function: Customer Case Study Using the right metrics to drive performance in S2P Solutions
Jun Davis, Purchasing Leader, Fortune 5 companyMary Ellen Mitchell, VP Strategic Sourcing and Procurement, Softtek Pedro Parra, Engagement Manager, Sourcing and Procurement Practice, Softtek
While there are many approaches on how to achieve smooth operations, one in particular that has proven to be highly successful, regardless of solution, provider and engagement type, is establishing a metric-driven operation. Speakers will share their experience on how to control and maintain a steady operation for metrics-driven source-to-pay arrangements.
Key topics for this webinar include:
Define and establish a consistent set of metrics for S2P;
Drive visibility within all levels of the organization to minimize issues and promote good decision-making;
Establish the right communication and frequency with key stakeholders within the organization;
Implement operational rhythm practices to drive performance beyond what was initially envisioned.