Among many challenges, automotive industry players—along the entire value chain—should work on a short and long-term agenda, with quick decision making and swift execution, to be part of the new mobility ecosystem. Some challenges and mandates for automotive companies include:
Através das soluções e serviços da Softtek o cliente unificou sua plataforma tecnológica para reduzir custos,
aumentou sua presença internacional e nacional, melhorou a satisfação e experiência do cliente.
Generates Efficiencies and Aligns IT with Business Goals through Lean Operations and Project Delivery.
Accelerates M&A Efficiencies through SAP Integration.
Softtek’s unique digital platform harmonizes customers’ changing expectations and dealership needs with the sales and marketing processes.
Through Softtek’s solutions and services the client unified its technological platform to reduce costs, increased its international and national presence and improved customer satisfaction and experience.
Applying agile methodologies and customer experience KPIs to develop a digital CX strategy that drives car sales.
Enabling frictionless service and increasing customer satisfaction with Softtek by digitizing after-sales services.
