Through our long history working with some of the largest financial institutions in the world, Softtek has developed a strong portfolio of services, capabilities, solutions and products focused exclusively on the banking and financial services sector. Our mission has been – and continues to be – to maximize the efficiency of banking IT operations while driving digital transformation with the latest technologies, accelerate your adaptation to the changing tech landscape and regulatory environment, and help you deliver customer delight.
Softtek’s services for banking and financial services clients are many and varied, and include technical support models, IT infrastructure management, development and deployment of payment platforms, digital marketing, advanced analytics, omnichannel banking, user experience, Fintech solutions and Open Banking, among many other solutions designed to accelerate bank evolution.
Optimizing operational efficiency, creating new services, products and experiences through accelerated innovation, and enabling collaborative business models through open architectures, are some of the highest priority initiatives in the banking sector. To get there, banks need to resolve the following short-term challenges:
To power new banking models demanded by clients and the changing business and tech environment, Softtek offers a full spectrum of specialized services and solutions, backed by teams with deep banking experience and knowledge:
Virtualize your infrastructure and applications while complying with the financial industry standards, security protocols and regulations.
Softtek can develop onsite, hybrid or cloud work infrastructure through the combination of several disciplines to rapidly and securely implement remote working solutions.
Quickly optimize your consumer’s digital experience by enabling new channels, digital communication architectures and payment options.
Through application and infrastructure management, agile development and APIs, we help you create an omnichannel digital experience to delight and retain your clients.
Automate business and operational processes by integrating devices and physical spaces with digital environments to reduce costs, maximize efficiencies and accelerate financial product and service offerings.
By leveraging our extensive technical design experience and FRIDA™, our proprietary cognitive automation platform, combined with expertise in the principal BPM platforms, we can accelerate the implementation of "bots" to take over manual tasks, including client facing activities.
The banking and financial services industry invests more in technology and innovation than any other industry. Subsequently, optimizing IT budgets has become a today’s banking priority.
Softtek supports our clients’ cost optimization goals by optimizing business processes, improving productivity and plugging budget leaks through a deep diagnostic and detection process into possible areas of waste in IT spending.
Our Operational Intelligence services helps you standardize your data to give your decision-makers visibility into possible interruptions. Through technology to measure operational and business impact, your bank can make decisions in real-time through a perfect integration between operational, technological and back-end data.
Efficiently and securely automate cash management while monitoring its availability throughout your network of offices and automated teller machines. Optimize operations and accurately control day-to-day processes. Efficiently develop predictive models integrated into the business’s core to achieve higher productivity while reducing risk.
Softtek’s Fintech solution suite delivers the benefits of the Fintech model to your business so you can evolve your traditional banking model to face the onslaught of new competitors. Fintech startups have introduced new models for quickly, comfortably and transparently managing clients and their money through technology platforms and products that deliver a unique user experience.
Softtek’s suite of customer experience solutions helps you quickly integrate intelligent investment analysis capabilities, corporate banking solutions, and a digital branch experience for clients that still want to visit a physical location. With advanced analytical models we help you deliver unique customer journeys while accelerating innovation so you can boost loyalty with your personal banking and corporate clients.
Open Banking has enabled a whole new level of collaboration between third party platforms, digital natives and other players in the banking ecosystem.
Through APIfication, Big Data, Microservices and Artificial Intelligence, Softtek helps its clients adapt their legacy systems into digital platforms through open architectures capable of sharing data and services for use by commercial applications to achieve a lightweight, scalable and versatile banking system.
About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.