Top Canadian airline.
Annual revenue of
passengers each year
in over 25 countries
In partnership with Softtek, we were able to implement a transformational security and risk mitigation service protecting not only our internal data but also our customers. This partnership has given us the security we needed to defend, recover, and remediate against any cyber threats.
CIO, of a Canadian airline
With the airline becoming increasingly dependent on its digital operations, digital security and transparency are a top priority as cyber threats become more frequent and sophisticated. Thus, the airline had to increase customer and confidential information security, prevent breaches, mitigate global threats, comply with air travel regulations, and ensure business continuity.
Advancement of safety measures to improve the customer experience.
Safeguarding business and operations continuity.
Prioritizing valuable internal resources for security measures.
Ensuring air travel regulatory requirements are met.
Secure handling of customer and confidential information.
Softtek was engaged for digital security and risk mitigation using its global nearshore delivery model. By deploying a strategy to improve threat management, reduce manual processes and meet industry regulatory requirements, Softtek provided 24/7 monitoring, regular audits, threat consolidation, and rapid response to any possible security breach.
Provided 24/7 monitoring
in real time to manage threats.
Reduced time to detect and escalate incidents.
Centralized and consolidated security functions into one partner.
Provided 100% of regulatory audit information and evidence required.
Identified key risks and defined a road map for security risk mitigation.
coverage on notable security incidents.
decrease in false positives.
improvement in customer availability, allowing more focus on strategic initiatives.
increase in cybersecurity coverage, reducing IT risk exposure by expanding security monitoring and implementing full vulnerability management practices.
increase in time optimization thanks to automation and procedures implementation.
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About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.