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Case Studies

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Digital Solutions

Technology Services

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Softtek Digital Enablers

Major Motorcycle Manufacturer

Generates Efficiencies and Aligns IT with Business Goals through Lean Operations and Project Delivery.

Automotive | SAP
Leading Automotive Supplier

Accelerates M&A Efficiencies through SAP Integration.

#5 Insurance Company in Argentina

Ensures Operations Continuity and Enables New Business Models through Enterprise Management Services.

Top Car Insurance Company in Brazil

Capitalizes on Market Opportunities and Enables Business Growth.

Leading Global Provider of Insurance and other Financial Services

Increases Business Agility and Improves Customer Satisfaction.

Top 5 Private Healthcare Provider in Argentina

Modernizes Business Introducing Digital Services through Application Development.

#13 Health Insurance Company of 2020 Fortune 500 List

Ensure Project Objectives to Reduce Resource Consumption through PMO Services.

Banking & Financial Services
Remittance service provider subsidiary of a global financial group

Improve business KPIs including remittance amount, customers affiliated and number of transactions.

Banking & Financial Services
Large European financial institution with international money transfer services

Improve business KPIs through the evolution of customer service processes and integration of new payment service for customers.

One of the biggest global telecommunication leaders

Softtek’s Real-time Remote Monitoring and Alerts Help Stabilize Network Performance across Data Centers.

Hospitality | SAP | Cloud Services | Intelligent Operations | IT Infrastructure Services
Multinational, fast-food holding company

Softtek IT operations enabled a smooth on-premise to cloud migration, leveraging the flexibility, scalability and agility for future business growth.

Retail | Quality Engineering | Application Services
Top home improvement retailer

Softtek helped one of the biggest home improvement retailers to transform its technology platform through a variety of IT services to support the business operations required for growth and expansion.

Hospitality | Application Services
Privately owned and operated fitness center chain

Softtek enables Digital Member Scheduling Capabilities during Global Pandemic.

Airlines & Airports | Intelligent Operations | Application Services | IT Infrastructure Services
US largest domestic air carrier.

Softtek transforms IT support into next generation business-driven and increase reliability.

Consumer Packaged Goods | Software Engineering
One of the largest cinema chains in the world

Softtek helps standardize digital services and operations to increase customer loyalty and satisfaction.

Latin American National General Customs Administration
6%+ Increase in Foreign Trade Tax Revenue
Latin American Federal Government Revenue Service

Exceeded Annual Revenue Goal by over US $3B

Latin American National Social Security Institute

Benefits 75M+ Citizens through Process Digitization

Latin American Health Service Provider

Patient- centric Solution to Respond Quickly to the Changing Pandemic Conditions

Telecommunications | Agile Transformation
Telecommunications Company Modernizes its Digital Platform to Meet Customer Demands
Softtek’s Services Helped the Client Optimize its IT Infrastructure and Applications, Allowing it to Increase Revenue from its Prepaid Business.
Logistics Leader Turns Data into Cost Savings

Softtek Quality Services Play Key Role to Save US$ 300M Per Year.

Banking & Financial Services
Global Finance firm consolidates its HR Portal

Softtek’s Cost-effective QA Managed Services Solution Assures Top-quality and Zero Defects.

SAP | Azure
Parque de atracciones número uno de Colombia

La solución ERP de Softtek (SOD) aunada a las funcionalidades flexibles y eficientes del modelo de gestión SAP, con la seguridad que ofrece la nube de Microsoft Azure. 

SAP | Azure
Empresa argentina fruti-hortícola catalogada como una de las más importantes del mundo

Implementación SAP S/4 HANA por Softtek.

SAP | Azure
Compañía líder en investigación y desarrollo de productos microbiológicos aplicados al Agro

Modelo de plataforma administrada e infraestructura como servicio, en la nube de Microsoft Azure, administrado por Softtek.

Technology | Software Engineering
Worldwide Background and identity solutions Company

After the client completed a set of mergers & acquisitions, Softtek helped to integrate and consolidate a sophisticated suite of products and services to achieve customer expectations and business objectives in the short term.

Banking & Financial Services
Leading Consumer Financial Services Institution

Softtek’s Integration & Digital Transformation Center enhances bank’s digital competitiveness.

Banking & Financial Services
Top 5 largest bank in Mexico

Softtek implemented a new payment platform with APIs that leveraged their legacy systems, and added new functionality for digital onboarding, replacing manual processes for new businesses enrollment.

Banking & Financial Services
European Global Bank

Customer Banking platform operating 140M+ transacction per year at Northamerica, Latam & Europe.

Banking & Financial Services
One of the Major North American Bank

Softtek helped improve customer experience & Business Process platforms through an Intelligent Digitization & Automation Framework.

Top home improvement retailer

Softtek helped one of the biggest home improvement retailers to transform its technology platform through a variety of IT services to support the business operations required for growth and expansion.

Hospitality | Application Services
Fast growing hotel operator develops, owns and operates premium brand hotel properties nationwide

Softtek creates a powerful occupancy forecasting model that maximizes profit.

Consumer Packaged Goods | Intelligent Operations | IT Infrastructure Services
World’s largest brewer company

Softtek partners with the world’s largest brewing company to ensure business continuity of their core operations through the Intelligent IT Infrastructure Operations Service and improve both performance and availability of business-critical services.

Industrial | Application Services
Leading energy technology company

Enhancing a leading energy provider´s efficiencies through IT infrastructure optimization and AMS.

Industrial | Application Services | IT Infrastructure Services
One of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses

Softtek helps a leading equipment manufacturer optimize costs, stabilize operations, and enhance customer satisfaction by consolidating and transforming technology services.

Consumer Packaged Goods | IT Infrastructure Services
One of the largest non-alcoholic worldwide bottlers with plants and distribution centers in Mexico, Ecuador, Peru, Argentina, and the United States

One of the Largest non-alcoholic worldwide bottlers with an agressive corporate goal to duplicate profitability every 5 years, needed to ensure alignment with industry best practices for Infrastructure Services to support global expansion of operations.

Office product & solutions leader in the USA and Canada

Softtek implements a solution to dramatically improve customers’ online shopping experience-

Leading premium car and motorcycle manufacturer

Softtek enables dealership—manufacturer communication to streamline operations through a secure digital platform.

Retail | Software Engineering | Quality Engineering
Top 10 retailer in Mexico

Through Softtek’s Cognitive services, “FRIDA,” the client automated complex business processes, maximized employee potential by reassigning them to value-added activities inside the organization and reduced human errors in business and financial operations. 

Airlines & Airports | ServiceNow
Top US Airline flying to over 120 destinations

Softtek Improves Business Operations and Satisfaction through Digitization Operation Platform. 

Automotive | Software Engineering
Top five U.S. based car manufacturer

Softtek’s unique digital platform harmonizes customers’ changing expectations and dealership needs with the sales and marketing processes.

World energy leader providing equipment, solutions, and services across the energy value chain

Softtek’s smart, 24/7 monitoring and diagnostic services help optimize power plant and equipment performance.

Automotive | SAP | Cloud Services | Digital Triage | Digital Sales Services
One of the largest automotive aftermarket suppliers in Mexico

Through Softtek’s solutions and services the client unified its technological platform to reduce costs, increased its international and national presence and improved customer satisfaction and experience.

Hospitality | Intelligent Operations | IT Infrastructure Services | Data and AI
A fast-casual restaurant leader founded in 1975 operating over 1600 stores globally

Softtek helps iconic American Restaurant Leader save 30% in cost through managed services and increase guest loyalty by 25% with a Digital Guest Experience platform.

Consumer Packaged Goods | Application Services
Global food company dedicated to bringing local favorite foods to communities everywhere

Softtek partners with a Global Food Company to optimize core business processes, enhance and support hundreds of applications and develop end user functionality.

Automotive | Agile Transformation
Global automobile and EV manufacturer

Applying agile methodologies and customer experience KPIs to develop a digital CX strategy that drives car sales.

Top 10 global cement manufacturer

Softtek helps ensure the business continuity of core processes through intelligent operations.

Consumer Packaged Goods | Cloud Services | Application Services
One of the largest cinema chains in the world

Strategic partnership to enable growth through enhanced digital ecosystems.

Consumer Packaged Goods | Software Engineering | Data and AI
One of the world’s largest fashion retailers

Supported by consumer insights, Softtek implemented customized solutions to improve depot logistics, operations and customer experience.

Consumer Packaged Goods | SAP
Mexico based global leader in the food processing industry

Softtek partners with a Global Food Company to accelerate digital transformation of core business through SAP Platform, the biggest SAP project in Mexico.

Automotive | Software Engineering | DIEGO
Global premium car manufacturer

Enabling frictionless service and increasing customer satisfaction with Softtek by digitizing after-sales services.

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About Softtek
Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

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