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CONSUMER PACKAGED GOODS

CPG firms must balance worldwide oversight of operations with a local focus on consumer behaviors and preferences.

Despite global consumption trends, CPG organizations must develop the digital capabilities needed to manage complex global value chains and at the same time engage individual consumers focused on local insights.

We have developed a customized offer for the main industry sectors, according to our deep understanding of their value streams and supply chains.

Integrate with retail strategy
Leveraging data at the point of sale
Enhance time-to-market capabilities
Optimize supply chain from manufacturing, logistics, and inventory management
Transform into actions the massive volumes of data and sources ranging from operational platforms to social media insights

Mandates

 

Among many challenges, CPG companies need to work on a short-term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

 

maximize-spend
Maximizing the existing technology to support business and rationalizing IT spend, reducing disruptions
continuity
Orchestrating the response for business continuity and keep consumers engaged 
remote-workforce
Empowering the new remote workforce and re-shape working habits
buy-behavior
Promoting collaboration throughout the value chain to provide better understating of buying behavior that results in efficient demand generation and fulfillment
safe-solutions
Enable “safe” solutions to ensure innocuous processes along the value chain
lead-new-normal
Getting ready to lead as a new normal arrives

React, Recover & Grow with the right solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

 

IT Ecosystem

IT Ecosystem

ERP Services

IT Process Implementation

Digitized IT Governance

Digital Innovation Labs

Digital Enablement Consulting / Low Touch Economy

 

Operational Intelligence

Operational Intelligence

Advanced IT Operations
(AMS & ITIS)

Modern Application Development (µSvc, API, Mobile/Responsive, WCM, Cognitive APIs)

Application QA, Testing and Validation

Agile Development

 

Integrated Supply Chain

Integrated Supply Chain

Logistics Operational Intelligence
(SAP & BlueYonde)

Smart Manufacturing IoT

Plant Resource Optimization IoT

BPO Smart Procurement

Talent Performance Management
(SAP SSFF)

 

Customer-Centric

Customer-Centric

Unified Commerce Solution
(Salesforce)

CPG CRM
(C4 SAP & Salesforce)

CPG Sales Services
(SAP & Salesforce)

Digital MKT

Digital Customer Experience

eCommerce On Demand

 

Business Intelligence

Business Intelligence

Demand Forecasting,  Sales & Operations Planning

Intelligent Automation
(RPA)

Business Process Digitization
(BPM/BPA)

Business Analytics & Insights Generation

Customer Revenue Optimization
(RGM for Sales & Mktg)

 

Other Services

Other Services

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly in face of the COVID-19 context

Learn more

How we are helping clients in the CPG sector

World’s Largest Brewing Company
Business continuity of core operations through Intelligent IT Infrastructure Operations

 

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One of the World's Largest Non-Alcoholic Bottlers
Profitability growth enablement through Outsourcing IT Services

 

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Mexican Leader in Food Industry
Implementing a worldwide technological platform to enable modern digital operations through SAP

 

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Food Processing Leader
Optimizes technology management to support growth plans

 

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One of the Largest Cinema Chains in the World
Partners with Softtek to boost profitable growth

 

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One of the Largest Cinema Chains in the World
Enabling a Customer-Centric Digital Transformation

 

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Global Fashion Retailer
Global Fast-Fashion retailer boosts value chain efficiencies through Advanced Business Analytics

 

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About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

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