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CONSUMER PACKAGED GOODS

The current competitive landscape for Consumer Packaged Goods (CPG) companies includes integrating with retail strategies, leveraging data at the point of sale, enhancing time-to-market capabilities, and optimizing supply chain from manufacturing, logistics, and inventory management.

Challenges include transforming massive volumes of data and sources into actions, ranging from operational platforms to social media insights. Despite the global trends of consumption, CPG firms must balance worldwide oversight of operations with a local focus on consumer behaviors and preferences.

Softtek helps CPG organizations develop the digital capabilities needed to manage complex global value chains while also engaging individual consumers. We run, build and transform platforms, applications, processes, and skill sets to enable seamless integration with global suppliers and partners, as well as real-time data sharing to create meaningful customer connections.

Over the last 30 years, Softtek has partnered with numerous leading CPG organizations, helping them to run and build IT platforms and enable digital transformation across the value chain.

Our deep understanding of our customers' value streams and supply chains has enabled us to develop a customized solution specifically for the following sectors:

  •  Food and Beverage
  •  Personal Care (Healthcare and Beauty)

Mandates

 

Among many challenges, CPG companies need to work on a short-term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

 

maximize-spend
Maximizing the existing technology to support business and rationalizing IT spend, reducing disruptions
continuity
Orchestrating the response for business continuity and keep consumers engaged 
remote-workforce
Empowering the new remote workforce and re-shape working habits
buy-behavior
Promoting collaboration throughout the value chain to provide better understating of buying behavior that results in efficient demand generation and fulfillment
safe-solutions
Enable “safe” solutions to ensure innocuous processes along the value chain
lead-new-normal
Getting ready to lead as a new normal arrives

React, Recover & Grow with the right solutions

To tackle the six challenges, Softtek has created a series of flexible solutions that can be implemented and deployed rapidly:

 

IT Ecosystem

IT Ecosystem

ERP Services

IT Process Implementation

Digitized IT Governance

Digital Innovation Labs

Digital Enablement Consulting / Low Touch Economy

 

Operational Intelligence

Operational Intelligence

Advanced IT Operations
(AMS & ITIS)

Modern Application Development (µSvc, API, Mobile/Responsive, WCM, Cognitive APIs)

Application QA, Testing and Validation

Agile Development

 

Integrated Supply Chain

Integrated Supply Chain

Logistics Operational Intelligence
(SAP & BlueYonde)

Smart Manufacturing IoT

Plant Resource Optimization IoT

BPO Smart Procurement

Talent Performance Management
(SAP SSFF)

 

Customer-Centric

Customer-Centric

Unified Commerce Solution
(Salesforce)

CPG CRM
(C4 SAP & Salesforce)

CPG Sales Services
(SAP & Salesforce)

Digital MKT

Digital Customer Experience

eCommerce On Demand

 

Business Intelligence

Business Intelligence

Demand Forecasting,  Sales & Operations Planning

Intelligent Automation
(RPA)

Business Process Digitization
(BPM/BPA)

Business Analytics & Insights Generation

Customer Revenue Optimization
(RGM for Sales & Mktg)

 

Other Services

Other Services

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly in face of the COVID-19 context

Learn more

How we are helping clients in the CPG sector

All
 
React
 
Recover
 
Grow
 

World’s Largest Brewing Company
Business continuity of core operations through Intelligent IT Infrastructure Operations

 

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One of the World's Largest Non-Alcoholic Bottlers
Profitability growth enablement through Outsourcing IT Services

 

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Global Leader in Food Industry
Implementing a worldwide technological platform to enable modern digital operations through SAP

 

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Global Food Company
Optimizes technology management to support growth plans

 

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One of the Largest Cinema Chains in the World
Partners with Softtek to boost profitable growth

 

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One of the Largest Cinema Chains in the World
Enabling a Customer-Centric Digital Transformation

 

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Global Fashion Retailer
Global Fast-Fashion retailer boosts value chain efficiencies through Advanced Business Analytics

 

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About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

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