Joanna Peña Bickley
Head of Research & Design, Alexa Devices, Amazon
Ms. Joanna Peña-Bickley, is a 21st century renaissance woman, a design technologist, known as the mother of Cognitive Experience Design. She is propelled by a multidisciplinary acumen in design, data, media and technology, her insatiable curiosity moves the C-Suite beyond obvious ideas and products, towards enduring market making experiences for the connected era.
Joanna’s award-winning artist hand has helped the world’s most recognized companies and brands, such as Land Rover, Nokia, Sephora, American Express, John Deere, Boeing, MTV, Pepsi, and Jay Z imagine and make innovative breakthroughs, with a philosophy of radical collaboration, empathetic conviction and remarkable digital craft. Whether creating one of the first streaming video players, that changed the delivery of live news events for ABC, designing the first banking app for the Apple Watch, that made banking personal again for Citibank, or reinventing the connected car as a cognitive mobility platform for General Motor’s OnStar, Joanna’s tenacious creativity disrupts industry and makes new markets.
Named a Power Woman of New York, 2019 Digital Design President at D&AD, 2019 Juror at Cannes Lions, Legacy Board Member of The Female Quotient and one of Silicon Alley’s “Top 100 Rising Stars,” her creativity, leadership and activism are fueled by the belief that data and creativity are inextricably linked to designing inventions that matter for business and Spaceship Earth. Joanna stands as a powerful voice and advocate for women in the fields of tech and design. Her inspirational leadership and activism has advanced the inclusion of women on US currency, the S.T.E.A.M.D. education movement, digital literacy for women and girls globally, as well as increased funding for public school music and arts programs, making her a sought after speaker at conferences such as AdTech, IxDA, CES, The One Show, WNorth, AOL Data Summit, SxSW, D&AD, TriBeCa Film Festival and C2 Montreal.
Author & Speaker
Jody is passionate about spreading the message of the importance of fun and meaningful work. A motivational speaker for over 16 years, Jody is a top keynote speaker who speaks at over 60 organizations and associations every year.
Jody’s trademark is to deliver very funny motivational speeches; humor is a key part of her audience connection.
Writer and Speaker, Author “All Work & No Say”. Her mission is to help motivate people to derive more meaning, fun and satisfaction from their work.
Jody is a featured guest speaker for the GE Healthcare Tip-TV program, broadcast in over 2600 healthcare facilities. Her insights and expertise earned her the 2008 Bronze Award in the 29th Annual Telly Awards for excellence in programming.
Jody’s work as a motivational keynote speaker includes health care associations, financial institutions, corporations, parks and recreation groups, government departments and many more groups on the topic of fun and purposeful work.
Trend Specialist, Speaker & Business Innovation Strategist
John Sanei is a Trend Specialist, Speaker & Business Innovation Strategist with 20 years of international experience. To drive trend-informed change, he consults, hosts workshops and drives strategy sessions that inspire, action and shift gears. John speaks about the future so that leaders and companies can ask the right questions about how to innovate and be ‘Forever Profitable’.
A published author, his first book, What’s Your Moonshot?, is about what it takes to thrive – rather than merely survive – in our exponentially changing times. Opportunities are perpetually on John’s radar. He has owned and sold a number of businesses and continues to invest in great ideas and exceptional humans.
John is an advisor to governments on future-focused initiatives and is based in Cape Town, travelling internationally to speak at Global events.
Writer & Speaker
Aaron Frank is a writer and speaker and one of the earliest hires at Singularity University. Aaron is focused on the intersection of emerging technologies and accelerating change and is fascinated by the impact that both will have on business, society, and culture.
As a writer, his articles have appeared online in Vice’s Motherboard and Forbes.
As a speaker, Aaron has lectured for audiences and organizations including the CIA, The Department of Defense, The Coca-Cola Company, AAAS, Under Armour, Headquarters Air Force and more.
Prior to joining SU, Aaron worked at WHITECOAT Strategies, a life science consulting firm. There, Aaron managed patient advocacy campaigns, programs to expand awareness for HIV/AIDS cure research, and assisted the announcement for the first ever ethics guidelines for the bioengineering of trees.
Originally from Lower Merion, PA, Aaron has a humanities background with a degree in Communications and a minor in Philosophy from the University of Maryland.
Author & Digital Consultant
Everywhere he looks, Aaron Dignan sees the same phenomenon. Our most trusted and important institutions – in business, healthcare, government, philanthropy, and beyond – are struggling. They’re confronted with the fact that the scale and bureaucracy that once made them strong are liabilities in an era of constant change. For the past eight years, Dignan and his team have been studying the fastest growing, most profoundly impactful companies of our time. What they’ve found is that this new guard represents a major shift in organizational values. Dignan contends that teams everywhere need to upgrade their organizational operating system and adopt a new way of working that prioritizes purpose, networks, emergence, adaptivity, empowerment, and transparency.
As a transformation partner, Dignan and his team have advised the leadership at global brands like GE, American Express, Hyatt, PepsiCo, The Bill and Melinda Gates Foundation, Ford Motor Company, and The Cooper Hewitt National Design Museum on their future in an increasingly technophilic world.
Dignan is an active investor and helps build partnerships between the startups and end-ups he advises. Investments include companies like Crystal, MakeSpace, and Earnest. He sits/sat on advisory boards for GE, American Express, and PepsiCo, as well as the board of directors for Smashburger. He is the author of Game Frame: Using Games as a Strategy for Success.
Award-winning entrepreneur and Author of NYT Bestseller “The Startup of You”
Ben Casnocha is an award-winning entrepreneur and author from Silicon Valley. He is coauthor with Linkedin founder/chairman Reid Hoffman of the #1 New York Times bestselling book The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career. He is also co-author of a forthcoming book based on his article in Harvard Business Review entitled Tours of Duty: The New Employer-Employee Compact. Ben has separately written for Newsweek, the American Enterprise Institute, NPR’s “Marketplace” and the U.S. State Department.
In addition to his writing, Ben is a technology entrepreneur. He founded Comcate, Inc., a leading e-government software company, at age 14. He wrote a book about his experience titled My Start-Up Life. PoliticsOnline named him one of the "25 most influential people in the world of internet and politics." He also incubates and advises internet entrepreneurs at Wasabi Ventures. BusinessWeek named Ben "one of America's top young entrepreneurs." And dozens of outlets have covered his work including CNN, Charlie Rose, and The Economist.
Finally, Ben is an accomplished world traveler and speaker. He has spoken to tens of thousands of people around the world. He’s traversed alleyways in Morocco, deserts in northern Chile, and busy city streets in China to lead inspiring conversations about entrepreneurship, careers, and the future of work.
Former Amazon’s Chief Scientist
Dr. Andreas Weigend is an expert on the future of big data, social-mobile technologies, and consumer behavior. Andreas teaches at Stanford University, UC Berkeley, and China’s CKGSB. He received his Ph.D. in Physics from Stanford after studying in Germany and Cambridge, UK.
As Amazon’s chief scientist, he helped create the firm’s data strategy and customer-centric culture. Andreas founded the Social Data Lab, which connects faculty and students with companies looking to find new forms of engagement with their customers.
Andreas also advises innovative startups and regularly consults for large corporations including Alibaba, GE, Lufthansa, and MasterCard on how to leverage the Social Data Revolution.
In his speaking engagements, he shares insights on the untapped power of data and its irreversible impact on individuals, business, and society. Andreas lives in San Francisco, Shanghai, and weigend.com.
Global Chief Sales Officer at GE Digital
Jay is GE Digital’s global Chief Sales Officer and leads their software sales and pre-sales solution architecture teams. Jay joined GE in 2013 as CSO for GE’s new Commercial COE. Jay became CSO of GE’s Intelligent Platforms Software business in January of 2015. Jay and his team focus on understanding GE customers’ most important business outcomes, the business levers that impact their outcomes and the software capabilities needed to deliver both.
GE Digital connects streams of machine data to powerful analytics and people, providing industrial companies with valuable insights to manage assets and operations more efficiently. We have world-class talent and software capabilities that are driving digital industrial transformation for big gains in productivity, availability and longevity. We do this by leveraging Predix, our industrial cloud platform purpose built for the demanding safety & security needs of industrials.
Jay comes to GE Digital with a track record of prior successes in building software companies and designing and implementing successful commercial teams. He joined GE from EnterpriseDB, a leading global Open Source Database company where he was VP Global Sales. Prior to this role, Jay was a Regional Director at Red Hat where he led commercial go-to market efforts that resulted in significant regional expansion and sales growth. He also managed several of Red Hat's largest Global Accounts and helped build Red Hat’s Healthcare and Life Sciences Business Unit. Jay also held sales and sales leadership roles at Altaworks Corporation (acquired by Opnet), Internet Business Advantage (Acquired by Servicesoft Corporation) and The Butcher Company (Acquired by Johnson Wax Professionals).
Jay earned a Bachelor’s degree from the University of Maine at Orono and lives in York Maine with his wife and two kids.
VP, Principal Analyst at Forrester Research
Julie serves eBusiness & Channel Strategy Professionals at Forrester Research. Her 25 years of work experience is balanced between the engineering and management consulting work she did in the first half of her career and her work as an analyst for the past 12 years. The combination of technical and business expertise positions prepared her well to work with business leaders to identify new opportunities offered by mobile technology and to develop strategies to engage with consumers on mobile devices. She has worked with hundreds of clients across retail, travel, banking, insurance, CPG, healthcare, and more to advise and guide the development of their mobile strategies.
Julie's research and analysis have been widely cited in publications including The Wall Street Journal, The New York Times, USA Today, BusinessWeek, RCR Wireless, and The Onion, as well as on CBS, NBC, and PBS.
Senior Director, Technology, Southwest Airlines
Mitch joined Southwest Airlines in 2003 as a Data Center professional and contributed to several efforts to modernize the infrastructure footprint at Southwest Airlines. As a leader specializing in the management and operation of infrastructure services and enterprise applications, Mitch is considered a thought leader in both infrastructure and application technologies with over 30 years of experience in complex IT environments, service delivery and global outsourcing.
Mitch is currently leading the portfolio modernization of Operational systems in an effort to improve business agility, system resiliency and business continuity. He is a People Leader that truly understands the value in developing Strategic Relationships.
Senior Director, Technology, Southwest Airlines
Jennifer Paine currently serves as Senior Director within Southwest Airlines’ Technology Department. In this role, Jennifer is responsible for providing Southwest’s Ground Operations Department with the appropriate solutions to meet their business needs, most of which utilize technology.
Jennifer joined Southwest in 2007 as Senior Manager, Enterprise Insights. Once the AirTran acquisition was announced, she moved to Senior Manager, AirTran Integration/Multi-Fleet and led the Technology integration of Southwest Airlines’ and AirTran Airways’ operational capabilities. In 2012, Jennifer was promoted to Director, Airport Ops and NOC and Multi-Fleet. In this role, she supported the Technology needs of Ground Ops and NOC and led the Team to support the 737-800, evolve the existing 737-700’s, and support Flag Operations, a project that allowed Southwest to fly outside of the continental United States to Puerto Rico.
From 2014-2016, Jennifer led the organization through the Program for Reliable Operations (PRO), a program that delivered capabilities to improve the operational reliability of the airline, introduces the new 737-8 aircraft into the fleet, and replaced many of Southwest’s operational systems. In 2017, Jennifer was promoted to Senior Director, Technology. In this role, she is leading deliveries to provide tools to front-line Employees to enable a more efficient operation with a focus on customer service.
Prior to joining Southwest Airlines, Jennifer worked at Neiman Marcus for seven years, where she managed Teams in the areas of application development and website technology.
Jennifer earned a Bachelor of Science in Biomedical Engineering from Texas A&M University. She is married to her husband, John, and they have twin sons, John and Jeffrey.
Senior Manager, Technology, Southwest Airlines
Eric Tolbert currently serves as Senior Manager of Technical Field Services within Southwest Airlines’ Technology Department.
In this role, Eric has responsibility for the Field Service and Technology field projects teams. Under his guidance, this team provides timely service for the business operation, across the company's entire footprint. This team is responsible for repairing any service-related outages regardless of the cause. They also perform routine preventative maintenance to ensure the ongoing availability of the technology required to support the business operation within the system wide network of airports.
Eric joined Southwest in 2007 and has taken on numerous roles, with additional levels of responsibility. During his time at Southwest Eric has spent time leading teams in infrastructure, Product delivery, and Operations Support.
Outside of work, Eric enjoys spending time with family and a variety of activities such as fishing and shooting hoops with his daughter.
Eric holds a Bachelor of Science in Engineering Technology from the Wichita State University, Wichita Kansas.
Chief Knowledge Officer, ISG
Cynthia Batty brings 25 years of experience helping clients develop their sourcing governance and service management design. She has helped more than 50 organizations improve business management and service management processes in both single-provider and multi-provider environments. Cynthia has become a recognized expert in sourcing governance, vendor and contract management. She currently serves as the architect for ISG’s service methodology and global integrator of its products and services. Cynthia works to leverage ISG’s accumulated intellectual property resources to help enterprises create effective transformation and governance capability, and maintains a continuing role in the Strategy and Organizational Change Enablement practice.
Mark is an experienced consultant and former CIO with more than 30 years of experience in process automation, information technology, sourcing, supply chain management, transformation and acquisition integration. His consulting experience includes work for well known firms such as Coopers & Lybrand, Deloitte, and AlixPartners. His industry experience includes acquisition integration, supply chain and IT roles in the banking, manufacturing and distribution industries. He has held CIO positions for nationwide distribution, retail, media/publishing and textile firms. He holds an MBA from Emory University and BA from Cornell University.
Director & Principal Analyst, ISG Research
Stanton helps enterprise businesses and IT leaders rationalize and capitalize on emerging technology opportunities amid the shift to a future dominated by Cloud and Digital Business. He brings extensive knowledge of today’s Cloud ecosystems, as well as other key disruptive trends that are helping to shape and define the IT services market. Stanton is a recognized expert, and has been quoted in CIO, Forbes and The Times of London.
Partner, ISG Research
Bill McNee is the founder and CEO of Saugatuck Technology, which became an ISG business in August of 2015. In addition to leading the new ISG Insights research unit, he spearheads research into evolving business models that are resulting from the shift to cloud and digital business. Bill is an industry analyst and business strategy consultant with more than 25 years of experience in the software/services and media industries.
Senior Director of Worldwide External Development at Electronic Arts
Jason Harris is Senior Director of Worldwide External Development at Electronic Arts, overseeing a central team which supports EA game teams with art, animation, audio, cinematics, game development, culturalization, and engineering external development (outsourcing), as well as manages and assesses EA's pool of external partners. Jason's team supports titles such as FIFA, Battlefield, Plants vs. Zombies, Need for Speed, Mass Effect, Dragon Age, UFC, NHL, The Sims, Star Wars, The Simpsons, and many more.
Jason also spearheaded the creation of a leading games industry event, The External Development Summit (XDS), held each year in Vancouver (www.xdsummit.com). Jason serves on the Advisory Board for the Interactive Entertainment Professionals (IEP) company.
Before joining the games industry, Jason worked at Gartner, where he researched and advised global outsourcing companies such as HP, Accenture, Wipro, and Deloitte on go-to-market strategies, market forecasts, and market trends in emerging markets. He was responsible for helping build Gartner's coverage of Eastern Europe, South America, Africa, and the Middle East for Service Providers.
Prior to this he held a range of different roles at The Corporate Executive Board which included advising Chief Financial Officers and Chief Strategy Officers of Global 2000 companies as well as leading the development of CEB's digital services strategy and offerings.
Born and raised in England, his work has led him to live across the USA, Venezuela, Argentina, and Spain, providing him with a solid understanding of global operations.
CIO, Inter-American Development Bank
As CIO for the Inter-American Development Bank (IDB), Nuria Simo drives the strategic digitization of the Bank’s processes and operations to ensure the organization continues to improve the lives of the citizens of Latin America and the Caribbean.
Before joining the IDB, Nuria worked on global ERP implementations, infrastructure consolidations, and organizational transformations for 15 years at Cargill Inc. in Spain, USA, and the United Kingdom.
Her previous experience as CIO includes the Flavors and Fragrances Business Unit of ICI in the Netherlands for five years, where she consolidated and globalized the IT function, implemented SAP and renovated the infrastructure. Later, she became Corporate CIO for the European Aeronautics, Defense and Space (EADS) based in Germany, where she lived for three years, and directed the first phase of the Shared Services initiative.
Previously, Nuria worked in Frieslandcampina, the third largest dairy company in the world, where she led the IT function after the merger and created one global IT function. During this period, she launched a major ERP and BI program, and renovated and consolidated infrastructures. At the end of 2011, Nuria went back to Spain to take on the role of CIO for Campofrio Food Group (European Food Processed Meat company). During this time, Nuria delivered an ERP and Business Intelligence program which implemented one template in 6 countries and, at the same time, consolidated the IT function from 6 countries into one global IT team.
CIO at Arca Continental
Jose Güereque is the CIO and Innovation Director in Arca Continental. He acts as “CIIO” for his dual Innovation and Information role.
Jose has been in Arca Continental for 10 years, leading an accelerated integration for the company's diversification and internationalization expansion strategy. As a public company and Coca Cola franchise, José established the organization's Chief Security Office in order to address multiple regional laws through its operations.
Prior to Arca Continental, he led IT operations and technology at Axtel from its startup phase (Telinor) up to its expansion process.
With his more than 25 years of experience in processes, auditing and IT functions he has participated in multiple forums and panels related to IT strategy, operations, and more recently, open innovation strategies.
Jose has a BS in systems from ITESM, an MBA from the same institution and an EMBA from IPADE.
Deputy Director, Mexico Institute
Christopher Wilson is Deputy Director of the Mexico Institute at the Woodrow Wilson International Center for Scholars, where he leads the Institute’s research and programming on regional economic integration and U.S.-Mexico border affairs. He is the author of Working Together: Economic Ties between the United States and Mexico (Wilson Center, 2011) and coauthor of the State of the Border Report (Wilson Center, 2013). Chris has testified before the United States Congress and is regularly consulted by national and international media outlets regarding U.S.-Mexico relations. He has written opinion columns for the Wall Street Journal, Politico, CNN, and Reuters, among others. Chris previously worked as a contractor doing Mexico analysis for the U.S. military and as a researcher at American University’s Center for North American Studies. In Mexico, he worked briefly with the international trade consultancy IQOM, Inteligencia Comercial, and with American students studying regional political and social issues. He completed his M.A. in International Affairs at American University, focusing on U.S. foreign policy and hemispheric relations.
Operating Advisor, Clayton Dubilier & Rice
John Seral is the former Vice President and CIO for GE Energy, where he led a global team responsible for implementing IT/e-Business strategies and solutions, as well as global information tools to drive business and customer growth. His responsibilities encompassed ERPs, infrastructure, networks, desktops, applications and cyber-security. Mr. Seral began his career with the Illinois Criminal Justice Information Authority, where he was responsible for designing and implementing Criminal Justice IT solutions. He joined GE in 1982 and served in a variety of CIO roles over 30 years, including Railcar Services, Auto Financial Services, GE Lighting Systems and GE Plastics. He became an Officer of GE in 2000 and joined GE Energy in 2002 as the CIO. He also assumed the CIO roles for GE Aviation and GE Transportation for several years in order to drive infrastructure consolidation across three major businesses. Mr. Seral was the Georgia CIO Leadership Association’s Lifetime Achievement Award winner in 2013, as well as the Georgia CIO of the year in 2004. He holds a Bachelor’s of Science degree in math and computer science from the University of Illinois and an M.B.A. in marketing/finance from Keller Graduate School in Chicago. He also held both a top secret cyber-security and nuclear Q clearance until 2013 and currently serves on the Softtek and Tech Mahindra Boards.
Venture Partner at 500 Startups & Entrepreneur
César Salazar is a Partner at 500 Startups. Since 2011, he has made investments in over 70 early-stage companies in Latin America, Europe and the United States. Along with Santiago Zavala, he’s the Mexican national with more individual investments in tech companies.
In 2014, Revista Expansión –the most prominent business outlet in the country– recognised his contributions and potential, featuring him on the cover of its “30 Promesas en los 30” issue.
As a speaker, he has been invited to present in forums such as EmTech by MIT Technology Review, Google, Stanford, Kellogg, Wharton, Harvard, and Spain Startup and Investor Summit.
César is a founding partner of Mexican.VC, the first Silicon Valley seed fund dedicated to Mexican startups. 500 Startups acquired Mexican.VC in 2012 and brought César in as the 6th member of its investment team.
Additionally, César is an Endeavor Mentor and a Regional Advisor to UP Global, the largest entrepreneurship education initiative in the world.
VP & Research Director at Forrester, Author of “Outside In: The Power of Putting Your Customers at the Center of Your Business
Harley serves Customer Experience Professionals. He is a research director in the Customer Experience practice at Forrester, and the coauthor of Outside In: The Power of Putting Your Customers at the Center of Your Business. The book is a comprehensive study of why customer experience is fundamental to the success of every business. It explores the six disciplines companies need to master in order to compete effectively in a world where their customers can leave them more easily than ever. Harley's research, analysis, and opinions have appeared in The Harvard Business Review, Forbes, The Economist, FT.com, Fast Company, Investor's Business Daily, and Direct Marketing News. He is a regular contributor to the 1to1 media blog. An accomplished speaker, Harley has keynoted major business conferences around the world. Harley founded Forrester's Customer Experience research coverage when he joined the firm in 1998. For his first report, he created a website review methodology that's now been used to evaluate the online customer experience of more than 1,500 sites for both research and consulting purposes. The methodology forms the basis for a popular series of workshops that have been delivered across the U.S., Europe, and Asia. It has since been extended to cover cross-channel customer interactions that span touchpoints ranging from voice-response systems to mobile apps. Harley also founded Forrester's annual Customer Experience Forum, the company's largest event. In addition to its original location in New York, the Forum also takes place in Los Angeles and London. Harley hosts and moderates the forum in all three locations and leads speaker recruitment for the event.
Executive Vice President, Enterprise Business Solutions and Chief Information Officer, EMC
Vic Bhagat is Executive Vice President, Enterprise Business Solutions and Chief Information Officer at EMC Corporation. A 30-year industry veteran, Bhagat joined EMC in January 2013 to lead EMC’s Information Technology, Global Centers of Excellence, Global Business Services and Indirect Procurement organizations. Together, Bhagat and the global, unified Enterprise Business Solutions team are responsible for providing the technology, services and support to enable EMC to optimize enterprise processes; further global sales and R&D relationships in BRIC and emerging countries; and deliver world-class services that drive innovation and revenue generation for EMC. This not only includes continuing to evolve EMC’s own IT organization, but advancing its award-winning IT Proven program to enable customers and partners to truly transform from silo-driven data centers into the IT organizations of the future.
During his more than 20-year tenure at GE, Bhagat served as CIO for multiple GE organizations including GE Aviation Services, GE Global Growth and Operations, CNBC, GE Corporate, and GE India and Southeast Asia. Prior to joining EMC, Bhagat helped establish Accenture’s worldwide Big Data analytics practice for Natural Resources.
Bhagat earned his Bachelor’s degree in Information Management and Marketing from the University of Louisville and a diploma in Physics and Mathematics from Agra University in India. He previously served on several Advisory Boards including AT&T Utilities & Field Services and Fairfield University — School of Software Engineering, and worked closely with University of Connecticut’s School of Business. In 2014, Bhagat was recognized with the prestigious CIO 100 Award for excellence and achievement in IT, and as one of Evanta’s Global CIO Top 10 Breakaway Leaders.
SVP, Chief Information Officer of Restaurant Brands International
Kelly MacPherson was appointed Chief Information Officer of Restaurant Brands International on January 9, 2015. Today, she is responsible for overseeing the company’s information technology functions for the BURGER KING® and TIM HORTONS® brands. Ms. MacPherson served as Chief Information Officer of Burger King Worldwide since February 2012 where she led the Global Information Technology organization and the company’s overall IT operations. In this time, MacPherson provided direction and oversight of domestic and international corporate technology initiatives, network/telecommunications, IT security/compliance, architecture, disaster recovery planning, applications support and global data consolidation for business intelligence.
Prior to joining BKW, MacPherson was vice president of technology, Solutions Delivery at Abercrombie & Fitch, where she led strategic IT programs including the design and development of multiple enterprise integrations and POS applications. Streamlining the company’s domestic and international technology platforms, MacPherson directed the execution of an IT strategy that included more than 100 projects in an array of business areas, including international store systems, mobile, supply chain, design and sourcing, loss prevention and merchandising.
Prior to Abercrombie & Fitch, MacPherson was head of technology for Hard Rock Café International, where she led company-wide initiatives, including CRM, e-Commerce and business intelligence while driving the organization’s evolving IT framework and global system capabilities.
With more than two decades of industry experience, MacPherson holds a bachelor’s degree in finance and economics from University of Saint Thomas, Minnesota.
Senior Advisor at The Boston Consulting Group
Russ has had an exciting 40 year career in information technology and business process improvement. He has been a CIO for 20 years leading global, and 7 years leading lean/six sigma business process improvement for several multi billion dollar global companies. He was also a GE officer for 12 years.
Russ has diverse industry experience including healthcare, aviation, locomotives, electrical distribution and control, lighting, entertainment, fresh produce farming and distribution, and big steel. He has substantial information technology leadership, lean six sigma process improvement leadership, agile project delivery, major program management, cost out, organization transformation, workforce globalization, company acquisition and dispositions, and compliance/regulatory experience in healthcare and defense industries.
He joined the board of directors for Cincinnati Bell (telecommunications, IT services) in 2013 and has served as the chair for the board’s governance and nominating committee, serves on the audit and finance committee, and now chairs the business development committee. He is also an National Association Corporate Directors Fellow. He is a senior advisor with Boston Consulting Group, and has served as the interim CIO for Staples as well as the cyber security leader to help begin their major transformation from a primarily brick and mortar retailer to a digitized mid market services provider. Finally, Russ leads an Advisory Board for Manufacturing CIO’s for Tech Mahindra.
Chief Innovation & Information Technology Officer of Grupo Lala
Marvin has an extensive experience leading and working in the areas of Engineering, IT and Digital Innovation in corporate business. He is currently Chief Innovation & Information Technology Officer of Grupo Lala and was previously Head of CoE Technology & Innovation at Coca-Cola Femsa. He is currently on the board of several startups in Silicon Valley and Mexico, such as ExtendedSuites, BillPocket, and 99minutes.
On the other hand, Marvin is an entrepreneur by birth; one of his latest adventures, his passion for Mexican Wine, led him to found Vinofrom Mexico and Vinicola Urbana, and he dealt the North American and national markets selling wine directly to consumers and introducing a new model of electronic sale regulated by Internet, putting it on the map in magazines such as WineSpectator, among others. In 2009, Marvin co-founded the ExtendedSuites hotel chain, already having investments of globally recognized funds and growing throughout Mexico with a new extended stay model. In 2008 he co-founded Financiera Alcanza - 2nd SOFOL regulated for consumer credit, acquired by Santander Consumer Finance.
In his professional life he has developed as CIO and CTO of companies such as Pagatodo, OneLogin, Tana Holdings, SportsYa.com, Español.com and Ultima Comunicaciones. At the beginning, he held several positions in engineering, technology, security, strategy, software development, network design and innovation at Verizon (Mobile, Enterprise, Government Systems & Corporate), where he ended up as the VP of Technology Strategy and Development of Digital Products, Security and Global Sourcing from NYC.
Marvin is an Electronics and Telecommunications Engineer from ITESM-CEM, has a Master's Degree in Electronics Engineering and Networks from Cornell University, and innovation and marketing courses from other recognized universities. His hobbies, apart from wine and food, are spending a lot of time with his family, friends and dogs. He actively supports several foundations with published books, as "Mexico de mis Sabores"; when he can, he builds MakerSpaces, and he is very passionate about exponential technologies where he constantly continues with his own experiments.
Managing Director, Head of Technology, Citibanamex
Tiago joined Citibanamex in 2016 as Chief Technology Officer and in May 2017 was appointed as Head of Technology. His responsibility includes Infrastructure, Architecture & Engineering, Application Development and Maintenance and Technology Transformation across all business lines and support functions for the financial institution group.
Before joining Citibanamex, he served as IBM’s Head of Digital leading financial companies through the design and implementation of their digital business strategies. Prior to that role, he served as IBM’s Latin America CIO pioneering Cognitive solution and improving client satisfaction and IT efficiency consistency across all countries. He was ranked as top CIO in the region and recognized with prestigious Innovation award with crowdfunding program deploying Mobile applications.
Prior to that role, he worked as an IBM consultant focused on IT-led process reengineering, architecture and software development in Argentina, Brazil & Mexico, and led global strategic programs based in the U.S. Before joining IBM in 2000, Tiago enjoyed success as an entrepreneur in e-commerce, pioneering online platforms in Brazil for mobile devices.
Vice President of Business Transformation and Chief Digital Officer at Mercedes-Benz Financial Services USA
Rodolfo Dominguez is the Vice President of Business Transformation and Chief Digital Officer of the Americas region for Mercedes-Benz Financial Services USA LLC. In this role, he leads a team of more than 90 employees and is responsible for accelerating the company’s vision of providing a first-class digital experience for dealers and customers by fostering a culture of collaboration and innovation, optimizing processes and supporting the adoption of emerging technologies. He is also a member of the Daimler Financial Services Americas leadership committee.
Prior to his current position, Dominguez worked as the Vice President of Enterprise Portfolio Management, where he was responsible for overseeing the prioritization and execution of strategic enterprise-wide initiatives. Under his leadership, the company completed a large-scale, transformational program, which delivered a technology solution to replace the company’s core contract management systems and laid the foundation for future digital expansion.
Dominguez has held several roles of increasing responsibility throughout his career, leading teams in Canada, Mexico and the United States. These included: Vice President, Global Products Processes and Systems; President and CEO of Mercedes-Benz Financial Services Canada; as well as Business Center Director in Canada. Before joining the company in 1996, Dominguez worked for Hussmann Refrigeration and KPMG in Mexico.
Dominguez earned a master’s degree in Information Technologies and Business Administration and a bachelor’s degree in Accounting from the Instituto Tecnologico Autonomo de Mexico. His community and D&I efforts include serving as the Michigan Chapter President of the Association of Latino Professionals for America, volunteering with Junior Achievement in Detroit and functioning as the executive sponsor for the company’s Diversity Council, among others.
In 2016, Rodolfo Dominguez was named an “Automotive News All-Star” in the Finance & Insurance category. In 2017 and 2018, he was selected for the “HITEC 100” list by the Hispanic IT Executive Council, which recognizes the top 100 most influential and notable Hispanic Professionals in the information technology industry.