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Digital Sales Services

Is your digital commerce fulfilling the expectations of your customers and your shareholders?

Combining our capabilities, solution accelerators and partnerships, we help you boost customer engagement and overall digital commerce business performance.

Make your digital commerce deliver the optimal customer experience

Offering the best online shopping experience can make a significant impact on the consumer. From an SEO approach to high delivery quality, focusing on the details is a must.

Is your digital commerce overly customized and becoming complex to operate?
Is your logistics control efficient enough to increase customer satisfaction?
Are you looking for new ways to win customers and grow your sales? 
Is your digital commerce platform expensive to maintain and/or customize?
Are you overwhelmed by the costs and talent needed to manage and evolve the digital commerce platform?

Our Value Proposition

Rapidly enable new digital sales channels with Softtek’s modular end-to-end services, solution accelerators and ready-made integrations with best-in-class retail software platforms. By covering the full spectrum of digital commerce—from demand generation to an eCommerce platform, backend logistics, last mile delivery, payments and analytics—we help you rapidly evolve into a state-of-the-art Digital Commerce solution.

DEMAND GENERATION
DEMAND GENERATION

As the customer journey begins, traffic generation and conversion rates are critical to success.

Having the right ads with major players like Google, Facebook and Instagram is critical to staying ahead of the industry and your competition. Through our Digital Marketing agency, we work through the entire marketing process to find your customers and help customers find you.

  • SEO
  • Digital campaigns
SEO
Digital campaigns
 
eCOMMERCE PLATFORM
eCOMMERCE PLATFORM

eCommerce platforms may no longer be able to meet the current needs of the business, and may require higher levels of customization.

Softtek has the experience, the talent and the best-in-class partners to rapidly implement or improve a comprehensive eCommerce platform in as little as two weeks. We partner with the retailer to evaluate the best technology and features required for a better buying experience.

  • B2C,B2B and Marketplace
  • Payment gateways & antifraud
  • ERP integrations & third-party integrations
  • Mobile Apps
B2C,B2B and Marketplace
Payment gateways & antifraud
ERP integrations & third-party integrations
Mobile Apps
 
BACKEND LOGISTICS
BACKEND LOGISTICS

Maximize the efficiency of logistics processes to be ready for product demand, and improve customer satisfaction.

Digital transaction volumes have increased. Many retailers are not prepared to meet all customer requirements simultaneously. Visibility of the business KPIs is critical to allow efficiency. Softtek helps you keep all processes in one place so you can make the right decisions to reduce delivery time.

  • Monitoring
  • Performance
  • Logistic process improvement
  • Order Management
Monitoring
Performance
Logistic process improvement
Order Management
 
LAST MILE DELIVERY
LAST MILE DELIVERY

Loyalty could be at risk if you lack an effective delivery method that supports order fulfillment from checkout to doorstep.

With Softtek’s services, stay connected to online shipping partners in one central platform where you can manage all activity of your product. In addition, all the information the delivery person needs is available on the mobile app to collect the product and deliver it to the right address.

  • Dashboards
  • Mobile apps
  • Signup process
Dashboards
Mobile apps
Signup process
 
SMART COMMERCE
SMART COMMERCE

Get the insights you need to make informed decisions about your business and sell more.

Through our data-centric accelerator services, we help you to improve sales and margins through predictive analytics tools. Maximize your commercial strategy through loyalty programs, cross-selling and up-selling, promotions and coupons, and automatic pricing.

  • Customer Journey KPIs
  • Conversion funnel
  • Shopping cart and product analysis
  • Recency, Frequency Value (RFV) model
  • Sales performance KPIs
  • Predictive analysis
Customer Journey KPIs
Conversion funnel
Shopping cart and product analysis
Recency, Frequency Value (RFV) model
Sales performance KPIs
Predictive analysis

Technologies

 

 

retail-sales-services-technologies2

 

Our Capabilities

Accelerate your sales  and engage with your customers along their journey in a fast and agile way with Softtek’s end-to-end services.

DEMAND GENERATION
eCOMMERCE PLATFORM
BACKEND LOGISTIC
LAST MILE DELIVERY
SMART COMMERCE

demand-generation

As the customer journey begins, traffic generation and conversion rates are critical to success.

Having the right ads with major players like Google, Facebook, and Instagram is critical to stay ahead of the industry and your competition. Through our Digital Marketing agency, we work through all the marketing process to find customers and help customers find you.

ecommerce-platform

Retailers find that their eCommerce platform is no longer able to scale with their actual business growth rate and requires high level of customization.

Softtek has the experience, the talent and the best-in-class providers needed to implement fast or improve an eCommerce platform with all the required functionalities. We partner with the retailer to evaluate the best technology and features required for a better buying experience.

logistics

Maximize the efficiency of your logistics process to be ready at all times for product demand, and increase customer satisfaction.

Today, digital transaction volumes have increased, and many retailers are not prepared to attend all customer requirements simultaneously. Visibility of the business KPIs is critical to allow you to be more efficient. Softtek helps you keep all processes in one place so you can make the right decisions to reduce delivery time.

delivery

Loyalty could be at risk if you lack an effective delivery method that supports order fulfillment from checkout to doorstep.

With Softtek's services, stay connected to online shipping partners in one central platform where you can manage all activity of your product. In addition, all the information the delivery person needs is available on the mobile app to collect the product and deliver it to the right address.

smart-commerce

Get the insights you need to make informed decisions about your business and sell more.

Through our data-centric accelerator services, we help you to improve sales and guarantee margin through predictive analytics tools. Maximize your commercial strategy through loyalty programs, cross-selling and up-selling, promotions and coupons, and automatic pricing.

 
 

If you’d like to explore our digital sales services, fill out the form below and one of our consultants will reach out to discuss your needs.

About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

© 2020 Softtek