CASE STUDY / OIL & GAS
Top 100 company in the Fortune Global 500 list, evolves its appllication & infrastructure platform.
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One of the largest publicly held LATAM companies operating in the oil, natural gas and energy industry.
Leader in deep & ultradeep water oil & gas exploration
90K
employees
US $150B
revenue
~3M
oil barrel/day
~100M
m3 gas/day
The company’s IT area was supported by multiple providers, presenting the need to evolve application maintenance and support processes while homologating its infrastructure to make assets more efficient.
Immature multi-vendor IT environment.
~40 non-SAP mission-critical exploration & production apps.
~310 SAP Instances (24/7 support).
Softtek helped the client evolve their IT environment into agile and efficient IT operations, making a lean Application & Infrastructure Managed Structure
SAP Certified Partner Center of expertise.
Onsite + Nearshore® Delivery ( Rio de Janeiro & Fortaleza).
Digitized Governance Model SLA driven contract.
A unified single-vendor service model was reached, achieving quality certifications and optimizing IT operation costs by 45%.
high-maturity managed service model (CMMi, Agile, ISO 20000-1, ITIL, COBIT, ISO 27001)
Transition: 3 months Ramp-up: >100 FTEs 2 months 50% SAP skills
IT Ops TCO (Baseline vs. Y5 cost)
SAP Instance consolidation Critical Incidents
