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CASE STUDY / OIL & GAS

One of the Largest LATAM Oil companies Achieved 45% reduction in IT Operation Cost

Top 100 company in the Fortune Global 500 list, evolves its appllication & infrastructure platform.



About the customer

One of the largest publicly held LATAM companies operating in the oil, natural gas and energy industry.

Leader in deep & ultradeep water oil & gas exploration

90K
employees

US $150B
revenue

~3M
oil barrel/day

~100M
m3 gas/day

 

Business challenges

The company’s IT area was supported by multiple providers, presenting the need to evolve application maintenance and support processes while homologating its infrastructure to make assets more efficient.

 
1

Immature multi-vendor IT environment.

2

~40 non-SAP mission-critical exploration & production apps.

3

~310 SAP Instances (24/7 support).

How Softtek comes into play

Softtek helped the client evolve their IT environment into agile and efficient IT operations, making a lean Application & Infrastructure Managed Structure

SAP Certified Partner Center of expertise.

Onsite + Nearshore® Delivery ( Rio de Janeiro & Fortaleza).

Digitized Governance Model SLA driven contract.

Group 385

Business impact

A unified single-vendor service model was reached, achieving quality certifications and optimizing IT operation costs by 45%.

Single-vendor

high-maturity managed service model (CMMi, Agile, ISO 20000-1, ITIL, COBIT, ISO 27001)

>100

Transition: 3 months Ramp-up: >100 FTEs 2 months 50% SAP skills

>45%

IT Ops TCO (Baseline vs. Y5 cost)

>40%

SAP Instance consolidation Critical Incidents

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