CASE STUDY / CPG
One of the Largest non-alcoholic worldwide bottlers with an agressive corporate goal to duplicate profitability every 5 years, needed to ensure alignment with industry best practices for Infrastructure Services to support global expansion of operations.
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One of the largest non-alcoholic worldwide bottlers with plants and distribution centers in Mexico, Ecuador, Peru, Argentina, and the United States.
+60,000 Employees Globally
50 Production Centers (Plants) globally
+370 distribution centers
Serves >70 manufacturing facilities
The consolidation of infrastructure services will allow our Company to optimize IT expenses throughout acquisitions, while leveraging current operations and achieving the planned synergies
Chief Information Officer
Due to expansion into additional global markets in Argentina, Ecuador, Peru, and the US, the company needed a robust and resilient IT infrastructure to support the expanded global operation.
Carry out a Data Center Migration without causing a negative business impact
Establish a new IT support model that allows for greater flexibility and responsiveness in support of Global business.
Standardize a support model internationally in countries where the company operates.
During the expansion of their business, Softtek successfully performed the infrastructure integration of new countries, such as Peru and U.S., and enabled its IT environment to accommodate the rapid adoption of new technologies in response to business needs.
Full assesment of technological ecosystem, with a focus on performance and user experience
Use domain-driven infrastructure design to mirror the business structure
Set-up and operation of a centralized Operations Center for infrastructure monitoring
Full and smooth transition from previous incumbent vendor in only three months
Data Center Migration in less than 20hrs, coordinating over 120 resources from different vendors and suppliers
Softtek was able to implement a Data Center Migration without any business impact and deliver an Integral Command Center for Infrastructure monitoring, ensuring annual savings based on operational efficiencies and quality platform practices.
Financial savings for increased device volumes for up to 10% vs Last Year without additional charge.
of global operation availability through the infrastructure platform
of critical incident volume reduction in the first year.
YoY savings achieved through operational efficiencies compared with previous vendor.