Contact us

RETAIL

 

Today’s retailers are confronted by informed consumers, an uncertain economic future, and a global pandemic disrupting business processes in all sectors. These drastic changes require retailers to operate more efficiently and shift their focus from protecting what they have, to creating what they need to become. Our evolving, modular, and agile Retail practice offers proactive and cost-effective solutions tailored for your organization in this time of uncertainty.

We modernize, integrate, automate, and manage complex technology environments, including gaining efficiencies, reducing costs, and realizing continuous digital opportunities throughout the retail value chain.

Mandates

 

Among many challenges, retail companies need to work on a short-term and long-term plan, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

custmoer-recognition
Customer Experience
Accelerated digital adoption forces retailers to make the shopping experience easier, safer, and more efficient.
mix-interfaces
Selling
A wild mix of user interfaces based on different technologies and navigation schemes hampers user experience and employee efficiency
inventory
Supply Chain Management
Lack of accurate and up-to-date inventory data, lead times, and procurement timings leads to late and inefficient planning and prevents fast response
supply-sources
Sourcing
Difficulty in identifying the best supply sources, with data spread across disparate sources
innovate
Corporate Management
Uncertainty in finding the best way to innovate according to business needs
volatile-market
Planning
Any retailer dealing with highly seasonal merchandise needs to manage an increasing number of products with rapid changes in the product lifecycle

React, Recover & Grow with the right solutions

Softtek has created a series of rapid and flexible solutions that can be implemented and deployed to tackle the following challenges:

 

Digital Sales Services

Digital Sales Services

Demand generation, eCommerce platform, backend logistic efficiency, payment methods, last-mile delivery, and post-sale services tools

Learn more
 

Business Insight & Optimization

Business Insight & Optimization

Accurate, automated decision-making

Asset utilization, fraud & loss prevention, consumer insight, demand forecasting, energy/utilities management

 

Retail-Specific Solution Implementation & Management

Retail-Specific Solution Implementation & Management

Adoption of product/solution best practices

Business optimization: data, application & process integration

 

Intelligent IT Operations

Intelligent IT Operations

High availability of IT Application Services

Accountability & responsiveness to service incidents

Reduction of “Total Cost of Outcome”

 

Digital Transformation

Digital Transformation

A holistic understanding of digital market trends

Transformation of the business model, driving business through digital and making the IT organization a partner in business enablement

 

Business Automation

Business Automation

Cost-saving and efficient

Shift employee focus from rote, repetitive tasks to address critical business functions

 

Agile App Development & Management

Agile App Development & Management

Increase go-to-market speed

Enhance the quality of deliverables

Prototype and create MVPs to facilitate customer A/B testing

 

Other Services

Other Services

Softtek has created a series of flexible solutions that can be implemented and deployed rapidly for the COVID-19 context

Learn more

How we are helping clients in the Retail sector

Retailer modernizes its eCommerce platform to accelerate topline growth and retain customers
Office product & solutions leader in the USA and Canada

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. In ornare augue eu quam suscipit elementum. Duis et iaculis sem. Fusce volutpat sollicitudin ullamcorper. Integer neque nibh, sagittis quis dapibus sed, ornare sed turpis. 

Top Retailer saves big with automation
Top 10 Retailer in Mexico

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. In ornare augue eu quam suscipit elementum. Duis et iaculis sem. Fusce volutpat sollicitudin ullamcorper. Integer neque nibh, sagittis quis dapibus sed, ornare sed turpis. 

Home improvement retailer transforms technology capabilities to achieve ambitious business outcomes
Top Home Improvement Retailer

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. In ornare augue eu quam suscipit elementum. Duis et iaculis sem. Fusce volutpat sollicitudin ullamcorper. Integer neque nibh, sagittis quis dapibus sed, ornare sed turpis. 

Auto parts wholesaler in Mexico accelerates its Digital Transformation adoption
One of the Largest Automotive Aftermarket Suppliers in Mexico

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. In ornare augue eu quam suscipit elementum. Duis et iaculis sem. Fusce volutpat sollicitudin ullamcorper. Integer neque nibh, sagittis quis dapibus sed, ornare sed turpis. 

 
 
 
 

About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

© 2020 Softtek