Revolutionize IT service management with Softtek's services for ServiceNow. Imagine intuitive, self-service experiences that give customers what they want while lowering support costs.
As digital initiatives become more complex, automated, and sophisticated, adopting a new way to run operations flawlessly is necessary. Modern IT operations leverage data in real time, employ AI to increase agility and reliability, and provide a seamless experience that makes users more productive.
At Softtek, we focus on customer-centric Service Management. The ServiceNow platform gives us the power to create intuitive, self-service experiences that delivers what customers want while also lowering the cost and time to deliver those services.
Softtek provides end-to-end ServiceNow services and solutions, from consulting, implementation and development, to full intelligent IT operation transformations.
In addition to mastery of ServiceNow and the Now platform, Softtek helps accelerate the IT digitization journeys with over 20 years of experience transforming highly critical IT operations.
With ServiceNow + Softtek, we accelerate the transition from traditional ITSM models to a modern, next-generation operational model. Digitizing workflows is just a start, and ServiceNow enables rapid, flexible implementation of the new vision at scale. This also requires integrating ITSM, Service Desk, Security, Operational Intelligence and other core IT practices into next-generation operations.
With 20+ years of digital governance experience and one of the largest pools of ServiceNow experts in nearshore delivery centers, we transform companies into fully automated digital enterprises, aligning processes and technology organizations that exceed industry standards.
Full-stage, end-to-end service design and delivery. Our transition management and onboarding strategy experience enables us to design and implement a model that connects IT operations with organizational business drivers.
From discovery to development, whether mapping or orchestrating services, Softtek's operational management strategy is designed to make complex, highly critical operations efficient and reliable, operated in the cloud or by hosting or supporting your ServiceNow implementation.
A governance strategy to digitize service health and to meet objectives, with real-time delivery visibility. Full process integration and digitization lets you take action and perform trend analysis, for design and reporting.
Softtek Improves Business Operations and Satisfaction through Digitization Operation Platform.
Applying agile methodologies and customer experience KPIs to develop a digital CX strategy that drives car sales.
June 2020 edition
We regularly update our commerce radar, a simple list of established and up and coming platforms and options for Digital Commerce, to keep track of the evolving landscape. It can be useful to identify new technologies, platforms, functionality and trends by following what’s new and what’s working.
While we mostly use this radar for ourselves, we’ve had been asked to share a few times and decided to make it available for anyone interested.
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