Six Sigma, Lean and Plain processes: Who Says IT is a Cost Center?
Thursday February 24, 2011 - 01pm ET / Luis Cuellar, Softtek Director of Quality and Innovation
Thursday, February 24th @ 1pm EST
Softtek Director of Quality and Innovation Luis Cuellar, presents: “Six Sigma, Lean and Plain processes: Who Says IT is a Cost Center?.” He shares the main pillars of a process-oriented approach to value creation and looks into details for implementation, beginning the effort, to making it sustainable, to gaining momentum within the organization.
Main session topics include:
1) Critical elements for your successful process improvement strategy 2) Where is the money?: Where to find places to reduce costs 3) How to complement the strategy with incentives 4) Refining the process improvement strategy to exceed business goals
Luis Roberto Cuellar Softtek Director for Quality and Innovation
With 26 years of experience in the Software Industry, Luis Cuellar is currently responsible for Process Quality and Innovation areas within Softtek. He oversees change management and the implementation of a process-oriented culture, including a definition of organizational strategy, internal BPM strategy, innovation strategy and the successful implementation of CMM, CMMi, Six Sigma, ITIL, ISO9000 PSP/TSP as basis of competition and efficiency in Softtek’s offices worldwide.
Luis holds a bachelor of science degree from Monterrey’s Institute of Technology and is a member of the Science and Technology Council of Nuevo Leon in Monterrey, Mexico. He is a member of the American Society of Quality where he obtained “Quality Manager,” “Software Engineer” and “Six Sigma Black Belt” certifications. He has also given several conferences in Software Engineering and Quality both in Mexico and the US.