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TELECOMMUNICATIONS

Unlock innovation through 5G and leverage the possibilities of Connected Living.

Quickly deploy a fully integrated Internet of Things platform that brings industry-specific solutions powered by your 5G network, enhance your client's digital experiences, and unlock innovation and higher operational performance from your own legacy systems.

Responding more quickly to industry challenges

Our key strategic initiatives are designed for fast implementation and delivery. They focus on helping create revenue opportunities and leverage investments on operational platforms.

Rapidly enable new digital sales channels
Integrate digital connected living solutions
Unlock innovation from legacy systems
Revamp customer experience

Mandates

 

Among many challenges, Telecommunications companies need to work on a short-term and long-term agenda, with quick decision making and swift execution as the crisis unfolds. These short-term challenges and mandates include:

5g
5G
Big Enabler of Digital Society through High Speed Internet – Anywhere, Anyway, Anytime
smart-cities
IoT and Smart Cities
System of interrelated computing devices, both mechanical and digital, with unique identifiers and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction
artificial-intelligence
Artificial Intelligence
Highly sophisticated functions such as augmented reality, speech recognition, indoor navigation, and cognitive capabilities to learn the behavior and preferences of people
 
 
 
002-bullhorn
Over-the-Top Services
Massive disruption from new entrants into the market through new software and platform capabilities, offering innovative communication services
 
 
 

React, Recover & Grow with the right solutions

Softtek has created a series of rapid solutions that can be implemented and deployed flexibly and to tackle these four challenges:

 

Digital Channel

Digital Channel

Full digital distribution ecosystem including marketing campaign design, lead generation and management through proprietary technology, and new sales channel creation.

Increase revenue and customer acquisition through a digitally native selling channel and end-to-end ecosystem, from digital marketing campaign and lead management to sales close conversion.

 

Enterprise IoT Solutions

Enterprise IoT Solutions

Proven, highly customized IoT platform to develop industry-based vertical solutions that allow access to new revenue streams by creating business opportunities in the “Always-Connected” economy.

  • Asset Management
  • Smart Metering/ Monitoring
  • Fleet Management
  • Advanced Automation & Control

 

Unlock Innovation from Legacy Systems

Unlock Innovation from Legacy Systems

Telecom service providers face the challenge of running on legacy back-office monolithic systems that represent huge investments made through the years. The implementation of a middleware platform with APIs and microservices will allow data extraction into a digital framework to create a better customer experience.

 

IT Cost Optimization

IT Cost Optimization

Explore all areas of waste within the IT budget to shift scarce resources to strategic initiatives and what matters most to the business.

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Digital Customer Experience

Digital Customer Experience

The implementation of a digital content management platform that enables fully integrated eCommerce functionality, with pricing and promotional plans that can be updated and launched immediately, plus additional benefits like full scalability and increased security.

 

Other Services

Other Services

Implementation of a digital omnichannel platform to seamlessly connect with the customer through a range of channels, allowing them to move from one experience to another on their favorite device or platform. The data and next best action will be consistent across all touchpoints, driving repeat business, increased customer loyalty and improved ARPU.

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How we are helping clients in the Telecommunications sector

One of the largest wireless network operators in the US
Improve Customer Experience through Platform Digitization
One of the biggest global telecommunication leaders
Leading Telecom Firm Enhances Service Quality and Customer Satisfaction through Enterprise IoT
 
 

About Softtek Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution.

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