Tuesday July 01, 2008 - 12pm ET / Bill Martorelli, Principal Analyst, Forrester
Many customers of application development and outsourcing services begin their vendor engagements on a time and materials (T&M) basis, being the most straightforward and expeditious way to commence. However, in doing so, they may forestall realization of additional value in the form of innovation and business process improvement that can only be brought in a fixed outcome relationship. Based on a recent research project by Forrester Research, this presentation will focus on the key steps in managing the transition, including key elements of the sourcing process itself. By attending this session, participants will gain an understanding of:
Key stages in the transition from T&M to fixed outcome relationships
The additional benefits of fixed-outcome relationships as compared with T&M engagements
What internal prep is required to make the transition
Other Softtek resources for results-driven outsourcing:
Softtek White Paper: “Results driven application services outsourcing: A blueprint to evolve beyond staff augmentation. Part 1 - Part 2 ”, which highlights different actions that hiring organizations can take to evolve beyond staff augmentation.